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Provider Payment Guidelines

IMPORTANT COVID-19 INFORMATION: During the COVID-19 public health emergency, some of our payment policies may be superseded by the information on our COVID-19 FAQ.

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Response to ED Boarding Crisis 

AllWays Health Partners will comply with regulatory guidance to ensure Hospitals are reimbursed for behavioral health crisis evaluations and stabilization services provided in the Emergency Department in response to the ED Boarding crisis. 

This will apply to:

  • Commercial members, for dates of service 11/01/2022 and forward per MA DOI Bulletin 2022-08. 
  • MassHealth members, for dates of service 01/03/2023 and forward per EOHHS guidance issued by the Office of Behavioral Health and per MCE bulletin 93.

Policy payment guideline listing

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Questions about payment policies?

Call provider services at 855-444-4647

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