CVS Caremark manages pharmacy benefits for AllWays Health Partners plans with prescription drug coverage. For the fastest service, please call the dedicated customer service line for your patients' plan or product.
Partners HealthCare Employee Plan Requests
800-364-6331
Specialty Drug Requests (All Other Plans)
Phone: 866-814-5506
Fax: 866-249-6155
Non-Specialty Drug Requests
Commercial Plans
Phone: 800-294-5979
Fax: 888-836-0730
Health Connector Plans
Phone: 855-582-2022
Fax: 855-245-2134
My Care Family
Phone: 877-433-7643
Fax: 866-255-7569