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Health plans for Partners HealthCare employees

AllWays Health Partners is pleased to administer Partners Plus and Partners Select health plans on behalf of Partners HealthCare.

Partners

What’s in your benefits

Urgent care interactive video visits 24/7 with no cost sharing through Partners HealthCare On Demand

Fitness benefit: one month of membership fees at a qualified health club for one covered family member

CaféWell, our wellness website where you can take a health assessment and get personalized recommendations

DoctorSmartSM, the only tool you’ll need to find in-network medical and behavioral health providers and see tiering information

Free tobacco cessation program and coverage for nicotine replacement therapy

AllWays Community, where you can share your thoughts and feedback with us and other members

  • Find a Provider

    To find a network provider please visit the online provider directory
     
    Partners Providers: See any information that is outdated or incorrect? If so, please let us know here so we can ensure that our data is as current and accurate as possible.

  • ID Cards and Welcome Kits

    The AllWays Health Partners welcome program includes:

    • A mailing of member ID cards to your home. If you have not received yours yet, you will shortly. Rest assured, a digital ID card also is available now at allwaysmember.org. You will need to enter your Social Security number, last name, ZIP code, and date of birth to get your card. You can download a printable copy or show it on your phone when seeking care from your providers.
     
    • Your member welcome kit will also come with information about the AllWays Health Partners member portal, allwaysmember.org, how to access Partners HealthCare On Demand and the CaféWell online wellness community, cost sharing details, and more.
  • About the AllWays Health Partners Network
    Nearly all providers currently seen by Partners HealthCare employees are in the AllWays Health Partners network, and the AllWays Health Partners team continues to recruit additional providers.
     
    Tier 1 and Tier 2 provider services
    Both Partners Plus and Partners Select offer employees the choice between two tiers of network providers.
    Tier 1 - Preferred Doctors and Hospitals (Includes Partners Providers)
    Tier 2 - Non-Preferred Doctors and Hospitals
    Our health plans have differentiated between “preferred providers” and “non-preferred providers” for many years, although the use of the terms “Tier 1” and “Tier 2” are new in 2019.
     
    What you'll pay for care
    Doctor and Hospital Level Typical Cost Sharing*
    Tier 1: Preferred Providers and Hospitals $
    Tier 2: Non-Preferred Providers and Hospitals $$
    Out-of-Network Providers and Hospitals $$$

    Partners Plus only; Out-of-network coverage is limited to emergency and urgent care for Partners Select members 

    *Tiering does not apply for employees who live out-of-area, so Tier 1 cost-sharing applies to all services delivered by a network provider (Tier 1 or Tier 2). See your Schedule of Benefits under Plan Documents for specific cost sharing details.
     
    Services not tiered
    There are certain services that have no tiering, which means you will pay the Tier 1 cost-sharing if you see a network provider. They include:
    • Acupuncture
    • Chiropractic care
    • Physical therapy/Occupational therapy
    • Speech therapy
    • Mental health care or substance use care

Member Portal

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Your personal gateway to complete details about your coverage, benefits, preventive services, copayments, out-of-pocket maximum, and other cost-sharing information.

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