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AllWays Health Partners 

Non-Discrimination Notice

AllWays Health Partners complies with applicable Federal, state and local civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, religion, sexual orientation, gender identity or gender expression. AllWays Health Partners does not exclude people or treat them differently because of race, color, national origin, age, disability, sex, religion, sexual orientation, gender identity or gender expression.

AllWays Health Partners provides free aids and services to people with disabilities to communicate effectively with us, such as: qualified sign language interpreters; and written information in other formats (large print, audio, accessible electronic formats, other formats). AllWays Health Partners also provides free language services to people whose primary language is not English, such as: qualified interpreters; and information written in other languages. If you need these services, contact AllWays Health Partners Customer Service, 399 Revolution Drive, Somerville, MA 02145, 800-462-5449 (or TTY 711), customerservice@allwayshealth.org.

If you believe that AllWays Health Partners has failed to provide these services or discriminated in another way
on the basis of race, color, national origin, age, disability, sex, religion, sexual orientation, gender identity or gender expression, you can file a grievance with the AllWays Health Partners Appeals & Grievance Support Coordinator,
399 Revolution Drive, Somerville, MA 02145, by telephone at 866-457-9220, option 5, (or TTY 711), Fax 617-526-1980, Section1557Coordinator@allwayshealth.org. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the AllWays Health Partners Appeals & Grievance Support Coordinator is available to help you.

With respect to the violation of any Federal civil rights laws, you can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available here, or by mail to the U.S. Department of Health and Human Services, Office of Civil Rights, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201, or by email to OCRMail@hhs.gov or by calling 800-868-1019800-537-7697 (TDD). Complaint forms are available here.

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