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AllWays Health Partners 

Non-Discrimination Notice

AllWays Health Partners complies with applicable federal, state, and local civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, religion, sexual orientation, gender identity, or gender expression. We do not exclude people or treat them differently because of race, color, national origin, age, disability, sex, religion, sexual orientation, gender identity, or gender expression.
 
AllWays Health Partners provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, etc.). We also provide free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages. If you need these services, contact  our Director of Customer Service by mail at 399 Revolution Drive, Somerville, MA 02145; by telephone at 800-462-5449 (or TTY 711); or by email at customerservice@allwayshealth.org.

If you believe that AllWays Health Partners has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sex, religion, sexual orientation, gender identity, or gender expression, you can file a grievance with the AllWays Health Partners Appeals & Grievance Support Coordinator, by mail sent to 399 Revolution Drive, Somerville, MA 02145; by telephone at 866-457-9220, option 5, (or TTY 711); by fax to 617-526-1980; or by email at Section1557Coordinator@allwayshealth.org.

If you need help filing a grievance, our Appeals & Grievance Support Coordinator is available to help you.

With respect to the violation of any federal civil rights laws, you can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available here or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201, 800-868-1019800-537-7697 (TDD). Complaint forms are available here.

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