AllWays Health Partners is proud to provide MassHealth insurance coverage to members of My Care FamilySM. My Care Family offers complete care and coverage through MassHealth by Greater Lawrence Family Health Center, Lawrence General Hospital, and AllWays Health Partners.
AllWays Health Partners works with the experts at Optum to provide comprehensive mental health and substance use services.
Your behavioral health benefits include counseling and treatment for:
You do not need a referral from your PCP to seek outpatient services. To contact Optum, call the number on the back of your member ID card.
Optum’s Live and Work Well website is the best place to go for behavioral health information. By signing up for an account at liveandworkwell.com, you’ll have access to:
To create an account, click here to go to the Live and Work Well website. Then click on "Register" and fill out the form with your information, including your My Care Family Member ID.
Review your plan documents Member handbook English | Español List of covered services English | Español
MassHealth Reproductive Services member letter Helpful forms Authorize a Personal Representative English | Español Fitness Reimbursement Find a provider or covered medication Find a My Care Family doctor Look up a covered medication Lower or control high blood pressure The DASH diet English | Español Consuming less salt English | Español Homemade Adobo recipe / Adobo casero sin sal My Care Family Partners Greater Lawrence Family Health Center Lawrence General Hospital
Log in to our secure member portal to see everything you need to manage your plan, any time of day. Not a member yet? It’s easy to register. There you can:
For questions about your coverage, call Customer Service at 800-462-5449 (TTY users: 711). We are available to help on Monday through Friday from 8:00 AM to 6:00 PM and Thursday from 8:00 AM to 8:00 PM.