Meet Mass General Brigham Health Plan

Mass General Brigham Health Plan serves commercial, Medicare Advantage, and Medicaid members. For over 35 years, Mass General Brigham Health Plan has been committed to delivering an exceptional customer experience. As a member of Mass General Brigham, we are advancing innovative solutions through value-based care models that center on the health needs of our members and enable seamless and affordable care.
 

Our mission and vision 

Our vision is to help create a world in which all people live healthier lives. We strive to create a better health system by removing barriers, providing no-nonsense solutions, innovating through partnerships, and delivering compassionate experiences.
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About Mass General Brigham

From the hospital to home, our integrated health system offers high-quality care in every part of the health journey. For more information, please visit massgeneralbrigham.org.

Recognitions for our member-first approach

As a health plan that was founded with a local community-based focus, we’re proud to have been recognized for our commitment to delivering exceptional experiences to our members.

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J.D. Power Award

Mass General Brigham Health Plan (formerly AllWays Health Partners) ranked #1 in Member Satisfaction among Commercial Health Plans in Massachusetts according to the J.D. Power 2023 U.S. Commercial Member Health Plan Satisfaction Study.

Mass General Brigham Health Plan earned the top ranking in Massachusetts across several categories, including:

  • Coverage and benefits
  • Cost
  • Provider choice
  • Information and communication

For J.D. Power 2023 award information, visit jdpower.com/awards.

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NCQA Health Plan Ratings

Mass General Brigham Health Plan, Inc. was rated 4.5 out of 5 in the National Committee for Quality Assurance’s (NCQA) commercial and Medicaid health plan ratings for 2023*. We are proud to be named one of the highest-rated health plans in the nation.

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Healthcare Advertising Awards

We’re pleased that our Medicare Advantage "Centered on you" campaign, which spotlights our member-focused approach, was recognized by the annual Healthcare Advertising Awards.

Our focus on our members is core to who we are and guides everything that we do. By listening to the needs of our members, we can elevate what matters most to them. 

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Aster Awards

Our Medicare Advantage campaign TV spot, "Every Angle," won gold in the 2023 Aster Awards by focusing on the most important aspect of our health plan — the people. 

Our creative choice for the campaign parallels the way we approach all elements of care for our members: personally, and from every angle. 


*Accredited products include ACO MGB, Commercial, Commercial-Networks, Limited HMO, Select HMO, HC Complete HMO, HC Complete HMO Subsidized, HC Select HMO, and HC Select HMO Subsidized.